Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.

Domestic Shipping

Standard domestic shipping typically takes 4–12 business days depending on the destination. Expedited shipping options may be available at checkout.

International Shipping

International delivery times vary by country and customs processing, generally ranging from 7–21 business days. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping Rates

Shipping costs are calculated at checkout based on the order weight, dimensions, destination, and selected shipping method.

Order Tracking

Once your order ships, a confirmation email with tracking information will be sent to the email address provided during checkout.

Delays & Exceptions

Delivery delays may occur due to weather, carrier disruptions, customs inspections, or high seasonal demand. We are not responsible for delays caused by shipping carriers.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact customer support within 7 days of the expected delivery date with your order number and photos (if applicable).

Address Accuracy

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.

Contact

For shipping-related questions, please contact our support team at royalpop.cs@outlook.com